Legal notice

Seller: Sol Group Co., Ltd.
Representative: Mitsuki Mino
Address: 4-5-4 Nishitenma, Kita-ku, Osaka-shi, Osaka 530-0047
Phone: 0677774031
Email: hello@officialbauhaus.jp
Selling price: Shown including tax on each product page
Charges other than the product price:

Shipping fees (tax included)

Flat rate of ¥600 nationwide (*Hokkaido and Okinawa +¥700)

On purchases of ¥6,000 or more, free shipping nationwide. *Excluding Hokkaido and Okinawa.

Large items delivered to Hokkaido and Okinawa cost ¥3,000 per item.

Payment fees

Convenience store prepayment fee (tax included)

Flat ¥220

Bank transfer

Please check your bank’s transfer fees.

Cash on delivery fee (tax included)

Up to ¥9,999: ¥330

Up to ¥29,999: ¥440

Up to ¥99,999: ¥660

Up to ¥300,000: ¥1,100

Payment methods and timing:

Apple pay, Google pay, Amazon pay

• Credit cards (VISA / Master Card / American Express / JCB)

• Paidy (pay later)

• Mobile payment (PayPay / Line pay / Merpay)

• Cash on delivery (cash, credit/debit card, e-money)

• Convenience store prepayment (FamilyMart / Lawson / Ministop / Daily Yamazaki / Seicomart)

• Bank transfer (prepayment)

Convenience store prepayment

After you order, we’ll email you a payment number. Please pay within 7 days of receiving the email.If payment is not confirmed within 7 days of your order, the order will be cancelled.

• Bank transfer

After you order, we’ll email you the account details for the transfer. Please make the transfer within 7 days of receiving the email.

Convenience store prepayment and bank transfer orders use KOMOJU, the payment system provided by DEGICA Co., Ltd.; personal information is provided within the scope of the service and the payment claim is transferred.

Delivery time:

This varies by product; see below.

Same-day shipping: shipped and delivered within 1-2 business days.

Pre-orders: shipped within 1-2 business days of arrival. The expected arrival date is given on each product page.

Made to order: see each product page.

Delivery method:

Carriers: Yamato Transport / Sagawa Express

Returns, defective items and cancellations:

We exchange items only if we sent the wrong item or the item is damaged. Returns and exchanges of defective items are accepted only within 7 days of arrival. We cover shipping costs for exchanging defective items.

If you would like a return or exchange, please contact our customer support in advance. Items sent back without prior contact will not be accepted for return or exchange. Thank you for your understanding.

Return period: in principle, within 7 days of arrival